CQI is the perfect tool to get your team refocused, reenergized, and working together to improve the Club Experience for EVERYONE, both in your virtual and in-person programming.
Today's guest post is from Clarke Hill, Director of Quality Improvement at BGCA. Her team is known around the office as the KOALAS! 🙂 You might have heard of Continuous Quality Improvement or CQI. Maybe your Club is participating in a CQI process such as the Weikart Center’s Youth Program Quality Intervention, or maybe this... Continue Reading →